Case Studies

Strategy, Execution, and Outcomes — as They Actually Played Out.

As commercial lead of Clevermann, I built a 20+ person marketing and sales organization, doubled monthly signed contract value and cut cost of sale from about 30% to below 10% of revenue, by finding and fixing where committed customers were still walking away.

Large group photo of a German MBA delegation with Clevermann staff and students in an office.
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Push and Pull: Running Paid Ads with a CRO Mindset

  • Clevermann · audibene · Independent Advisory
  • Performance Marketing

Paid ads have run through my whole career, from audibene in Berlin to Clevermann and a luxury real-estate developer in Vietnam. A solid CRO foundation lets me treat push and pull as different traffic, each with its own job in the journey, and judge every campaign by what it starts, not by clicks.

Google Ads overview for 2025: 216,000 clicks, 3.43 million impressions, average CPC VND 781 and a weekly trend chart.
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Running an AI Team Like a Department

  • AI Operations
  • Self-hosted

I designed and run a team of AI models (Claude, GPT, Gemini and open-source models) that research, write, review and produce video every day, on a self-managed server for about USD 85 a month, cutting the cost of an explainer video from about VND 650,000 to a few thousand dong.

Diagram of the AI team office: coordination, research, writing, video studio, engineering and knowledge rooms.
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Building AI Products Around Real Workflows

  • AI Product Ownership
  • Self-hosted

Without a coding background, I act as product owner for AI tools built around workflows I know first-hand, from a voice-led video studio to a content studio and the web app my AI team runs on, defining the problem, specifying the solution, testing it and deciding what is good enough to use.

Illustration of friendly AI assistants turning ideas into video, articles and web products.
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Opening a Door No Private Company in Vietnam Had Opened

  • German-Malaysian Institute (GMI)
  • Strategic Partnerships

When German exam slots in Vietnam became a bottleneck for the business, I found a partner abroad and negotiated the German-Malaysian Institute's first partnership with a private company in Vietnam, securing priority exam scheduling for our candidates.

Delegations from GMI and Clevermann standing together after signing the agreement, in front of a GMI banner.
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Let's talk.

Hiring for growth, CRO or commercial leadership? Solving a conversion or AI challenge? Planning a talk or workshop? I'd be glad to hear from you.

Media features

  • VnExpress
  • HTV9
  • Người Lao Động
  • Thanh Niên
  • SCTV
  • Giáo dục & Thời đại

Interviewed and quoted as an expert on Vietnam–Germany careers and education by major Vietnamese news sites, newspapers and TV channels.

Portrait of Khoa Nguyen.

Khoa Nguyen

Growth & Optimization